Policies
Payment Policy
We accept credit card payments through paypal (you do not have to have a paypal account to use this feature), money orders, and checks. A check payment will have to clear my bank before the order will ship. If paying by check or MO, please make it payable to Roxie Morrow and send to:
Roxie Morrow
126 Cobblers Ct.
Stafford, VA 22554
Shipping Policy
Shipping will be sent through the United States Post Office by Priority Mail.
Orders can take anywhere from 5-15 business days to ship, depending on size of order.
Thank you for understanding as we work hard to get your order in place and shipped out. Quality and customer satisfaction are our main priority.
Return Policy
If you are not completely satisfied with your order, please return any portion of it within 3 days of receiving it. You can either accept a refund in the amount of which it was purchased, or store credit (minus any shipping).
Return shipping costs will be the customers responsibility.
Non-working/defective lights
If for some reason the lights do not work, please ship them back to me within 30 days of receiving them and I'll replace them with the same product. NO refunds will be given for non working lights, ONLY replacements.
Shipping costs will be refunded once the product has been received.
We accept credit card payments through paypal (you do not have to have a paypal account to use this feature), money orders, and checks. A check payment will have to clear my bank before the order will ship. If paying by check or MO, please make it payable to Roxie Morrow and send to:
Roxie Morrow
126 Cobblers Ct.
Stafford, VA 22554
Shipping Policy
Shipping will be sent through the United States Post Office by Priority Mail.
Orders can take anywhere from 5-15 business days to ship, depending on size of order.
Thank you for understanding as we work hard to get your order in place and shipped out. Quality and customer satisfaction are our main priority.
Return Policy
If you are not completely satisfied with your order, please return any portion of it within 3 days of receiving it. You can either accept a refund in the amount of which it was purchased, or store credit (minus any shipping).
Return shipping costs will be the customers responsibility.
Non-working/defective lights
If for some reason the lights do not work, please ship them back to me within 30 days of receiving them and I'll replace them with the same product. NO refunds will be given for non working lights, ONLY replacements.
Shipping costs will be refunded once the product has been received.
NOTE: Refunds and/or replacements will not be granted after 30 days of you receiving them.
INTERNATIONAL CUSTOMERS
We are currently not accepting wholesale applications from international boundaries. We apologize for the inconvenience, but you may contact individual retail stores and websites to see if they ship internationally. Thank you.
